FAQ

How long will it take to receive my order?

  • As of right now, we can ship same day or next day, depending on what we have in stock.
  • Please allow 3-5 business days for shipping. Thank you very much for all your support :)

How are we going to help save the rhinos?

  • RHInoHOPE will be donating 10% of all net profits directly to rhinos.org. This money will go to help raise awareness about rhinos, conserve their natural habitats, set up programs to prevent poaching, and support applied research that can help to improve the chances for long term survival of all rhino species.

What payment methods do you currently accept?

  • At this time we only accept payment through all major credit cards listed on the bottom of our website. 
  • On occasion we will also accept cash or check in person. 

Where are your products from?

  • None of our products will come from China or Vietnam. China and Vietnam are rhino horn consuming countries and therefore, we will not be supporting or using any products from them.

Do you ship worldwide? 

  • Yes we can. It will cost more in shipping prices though and the checkout will reflect that total. We have no control over the prices of international shipping, but you are welcome to contact us to see if we can work something out.

Will you have more styles and items in the future?

  • Absolutely! We are constantly creating new designs! We will be releasing new bracelets and more very soon :) 

What's your return policy?

  • If for whatever reason the item is defective, does not fit, or not what you expected, please email sales@rhinohope.com within 14 days to set up an exchange.

How much have you donated so far?

  • We have made a donation of $200 so far with plans to donate even more in the near future. Thanks to all of the support of our customers, we are able to make a great donation to an even greater cause, saving the rhinos

What are your social media accounts?

Please email us at sales@rhinohope.com for more information or if you have any questions. You may also reach us through our homepage where it says "contact us" on the bottom left.